At Oli Trekker, we are committed to delivering your orders securely and efficiently, ensuring that you receive your outdoor gear and accessories in excellent condition.
Order Processing
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All orders are processed once payment method is confirmed through Cash on Delivery (COD).
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Orders are typically dispatched within 2–3 business days after confirmation.
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You will receive a confirmation email with order details once your package has been dispatched.
Delivery Partners
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We work with trusted courier and logistics partners to ensure reliable and secure delivery worldwide.
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Tracking information will be shared with you (if available) once your order is shipped.
Delivery Charges
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Shipping charges, if applicable, will be displayed at checkout before you confirm your order.
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In some cases, promotional offers may include free or discounted shipping.
Damaged or Lost Packages
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If your order arrives damaged, please contact us immediately at [email protected] with your order number and photos of the package.
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In the rare event of a lost package, we will work with our delivery partners to investigate and provide a resolution.
Address Accuracy
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Customers are responsible for providing accurate and complete delivery addresses at the time of order.
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Oli Trekker is not liable for delays or failed deliveries caused by incorrect or incomplete address details.
Contact Us
For any questions or concerns regarding your shipment, please reach out to us at [email protected].
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